![]() ![]() Most of the time, I have to give up on the device and rush to the door to answer my visitors, who are already waiting and think I'm not home. When the device works, it takes at least 15 to 20 seconds for the camera to stream. The SkyBell has an abnormally long connection time. It makes the device absolutely unusable as a doorbell and unreliable as a security device. When I want to connect to the device, a message often says "try again later" or "live stream cannot be established". All of my other smart devices work perfectly without any problem, except for the SkyBell. I have an excellent wifi signal that covers my entire house. The SkyBell loses its connectivity to the wifi very often for no apparent reason. Since I purchased my SkyBell these are the most important problems I have had: If you have experience with SkyBell or their products, please leave your reviews below. ![]() Unfortunately there are many complaints about the SkyBell, with users frustrated with setup issues, problems with their motion sensor, and issues with video connections.Īs of right now there a few similar devices to the SkyBell that connect your doorbell directly to your smartphone, like the DoorBot, as well as other electronic devices you can purchase to add options to your doorbell at your local home goods store. If you are looking to return this device because of technical issues, please first contact their Customer Service team to see if they can help you with whatever problem you are having.Īs of right now the only way to contact their Customer Support team is by going to their website, clicking on the Contact Us link, and then using their Contact Support link to submit any questions, concerns, or complaints directly to their website. If you are unhappy with the SkyBell, you have 30 days from the time you purchase it to request a refund and 40 days to return it to ensure you receive your refund. The website will have more specific information. SkyBell works with mobile devices that have major operating systems, however the software of your mobile devices will need to be updated to certain levels in order to work with their app. The only cost associated with this is the $199.00 fee for the device itself, with free shipping within the US. The app you must download to connect with the SkyBell is free, and they promise there will never be any fees to maintain this service. You can then see who is at your door and have the ability speak to them, no matter where you are at the time. Once your system is set up, your smartphone will alert you whenever a visitor rings your doorbell. This app can be downloaded on any mobile device you'd like to pair up with your SkyBell. SkyBell attaches any door front of your home or office that you wish and uses your WiFi signal to connect with your smartphone, after you have downloaded their free application to complete your setup process. SkyBell describes itself as a tool that will let you "answer the doorbell with your smartphone" using their WiFi enabled video doorbell device which allows you to see and speak with visitors using your smartphone no matter where you may be. ![]()
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